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About you
As a Talent Acquisition Team Lead you will work across all our internal functions and teams to enhance the Tide culture and continuously lift the talent bar. This role will partner with stakeholders across the business to identify the core capabilities and behaviours required for the role and take a ‘candidate first’ approach to support them through the hiring process. help support the team in developing best recruiting processes, elevating sourcing techniques and help drive European hiring.
You will proactively source candidates, take a data driven approach to optimising the hiring process as well as lead and mentor a team of awesome recruiters to assist Tide’s European growth plans. 
You'll be given autonomy to innovate and measure the impact it has on the hiring process so that Tide are attracting the highest calibre of talent. 
Some of the things you’ll be doing:
<ul>
<li>Owning the end to end hiring process for your roles, operating as a partner to hiring managers across the business and building a personal brand as a trusted advisor</li>
<li>Identifying and managing diverse candidates throughout the hiring process, from initial contact through offer acceptance and raising the offer</li>
<li>Developing sourcing strategies to attract and maintain top talent. We love new ideas and we are eager to hear yours!</li>
<li>Coaching hiring managers to improve the offer acceptance rate, and full-cycle recruiting in its entirety</li>
<li>Maintaining data integrity in our ATS to report on recruitment data and metrics to ensure scalability of our recruitment strategies</li>
<li>Having a bit of fun with us along the way. It's challenging but also hugely rewarding. We are on an incredible journey to save our members time and money!</li>
</ul>
What you’ll get in return:
<ul>
<li>25 days paid annual leave </li>
<li>3 paid days off for volunteering or L&amp;D activities</li>
<li>Extended maternity and paternity leave covered by the company</li>
<li>Personal L&amp;D budget in the amount of 1000 BGN per year</li>
<li>Additional health &amp; dental insurance</li>
<li>Mental wellbeing platform</li>
<li>Fully covered Multisports card</li>
<li>Food vouchers</li>
<li>Snacks, light food, drinks in the office</li>
<li>WFH equipment allowance</li>
<li>Share options (if applicable)</li>
</ul>
You’ll be a great fit if:
<ul>
<li>You have proven experience in working in global Talent Acquisition teams with ambitious growth plans and coaching and managing Talent Partners to support the companies hiring targets. </li>
<li>You have excellent communication and negotiation skills</li>
<li>You are passionate about candidate experience and delivering an exceptional service to stakeholders</li>
<li>Demonstrable experience utilising a variety of recruitment tools, and keeping yourself up to date with the latest talent attraction trends.</li>
<li>You have proven ability to hit and/or exceed targets, your performance is visible in hiring numbers (and quality) </li>
<li>You are resilient, tenacious and have the ability to juggle conflicting and multiple priorities</li>
</ul>
Who are Tide?
We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under-served by the big banks.
Our offices are in London, UK, Sofia, Bulgaria and Hyderabad, India, where our teams are dedicated to our small business members, revolutionizing business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintechs in the UK.
We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data. We’re also one of LinkedIn’s top 10 hottest UK companies to work for.
Here’s what we think about diversity and inclusion…
We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.
#LI-SG1
#LI-Hybrid #LI-Remote

Talent Acquisition Team Lead (f/m/d)

About You
As an Onboarding Support Specialist you will be responsible for calling potential members who have expressed an interest in joining Tide but have not signed up. Why? Tide is growing, and with that comes a high level of interest. So much so that there’s not enough time to convert each interest into a new Tide member - so this is where you come in!
Some of the things you’ll be doing: 
<ul>
<li>You’ll be calling potential members that have downloaded the Tide app but sometimes, as life gets in the way, they have not signed up. Your job is to chase them.</li>
<li>You will walk these potential members through our signup process, answer their questions and use your persuasion skills to reassure them that we are the best and convert them into full fledged Tide Members!</li>
<li>You’ll work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way. For this reason, you’ll need to be technically minded. </li>
<li>You’ll be supporting the business development team with cold-calling leads who haven't heard of Tide and converting them into active members/customers as well as helping with field sales - approaching potential leads  in and around London and converting them to customers.</li>
<li>You’ll be attending industry events on behalf of Tide to talk about the product and obtain a lead.</li>
</ul>
What you’ll get in return:
<ul>
<li>25 days holiday</li>
<li>Vitality Health and Dental Insurance, with a proactive focus on mental and physical well-being</li>
<li>Fully covered Multisport card</li>
<li>Food vouchers</li>
<li>We invest in your development with a 1,000 BGN professional L&amp;D budget per year and up to three L&amp;D paid days off</li>
<li>Snacks, light food, drinks in the office</li>
<li>Enhanced family-friendly leave</li>
<li>Flexible working options.</li>
</ul>
You’ll be a great fit if: 
<ul>
<li>You have previous customer service or telesales experience</li>
<li>You’re focused on revenue</li>
<li>You’re target driven</li>
<li>You are comfortable with constant change and switching of priorities</li>
<li>You’re able to articulate the onboarding requirements depending on the nature of the business efficiently and within a limited time frame.</li>
<li>You’re a team player and can complete ad-hoc tasks to help the  KYC Analyst Team on occasions</li>
<li>You will be incredibly self-motivated and conscientious, wanting to make a real difference to the business</li>
<li>You have the ability to be able to listen, learn and adapt to feedback</li>
<li>You may also have some knowledge of compliance, KYC, AML, and associated regulations</li>
<li>You may also have previous experience working with a Fintech or digital bank</li>
<li>You may also have experience of using Zendesk or similar and Predictive (or power) dialer</li>
</ul>
Who are Tide? 
We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under-served by the big banks.
Our offices are in London, UK, Sofia, Bulgaria and Hyderabad, India, where our teams are dedicated to our small business members, revolutionizing business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintechs in the UK.
We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team and collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data. We’re also one of LinkedIn’s top 10 hottest UK companies to work for.
Here’s what we think about diversity and inclusion...
We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.
#LI-RS2 
#LI-Hybrid 
#LI-Remote

Tide

Onboarding Support Specialist (f/m/d)

Who are Tide:
At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. 
Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. 
What we’re looking for:
As a KYC Analyst, you would be working on being the first line of defense in our battle against financial crime. Through cross-platform research (e.g. trade registers, screening software and open search analysis), you’ll prepare client-specific KYC related analysis and complete on-boarding due diligence where required.
As a KYC Analyst you’ll be:
<ul>
<li>Communicating with applicants via email (non-call center environment)</li>
<li>Reviewing and verifying member data and documentation as part of the company’s CDD and EDD processes</li>
<li>Liaising with internal compliance personnel on the shaping and application of KYC policy</li>
<li>Identifying areas of improvement that improve efficiency and member experience</li>
<li>Lending a hand whenever it may be needed in the business</li>
<li>Willing to work weekends, not every but some (rotation)</li>
</ul>
What makes you a great fit:
<ul>
<li>Excellent spoken and written English skills</li>
<li>Excellent written German skills</li>
<li>You bring bags of initiative and be naturally inquisitive about KYC principles and processes</li>
<li>Preferably you have experience working in KYC/compliance and a strong understanding of CDD and EDD processes</li>
<li>You have professional work experience, preferably in financial services though gaming would also be highly advantageous</li>
<li>You have previous client service experience or dealing with third party suppliers/partners</li>
<li>You have an analytical mind – able to digest large data sets and spot patterns and trends with ease</li>
<li>Good computer literacy</li>
</ul>
What you’ll get in return: 
Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:
<ul>
<li>25 days holiday</li>
<li>Vitality Health and Dental Insurance, with a proactive focus on mental and physical well-being</li>
<li>Fully covered Multisport card</li>
<li>Food vouchers</li>
<li>We invest in your development with a 1,000 BGN professional L&amp;D budget per year and up to three L&amp;D paid days off</li>
<li>Snacks, light food, drinks in the office</li>
<li>Enhanced family-friendly leave</li>
<li>Flexible working</li>
</ul>
Tidean Ways of Working 
At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for one month of the year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.
Tide is a place for everyone
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
#LI-RS2
#LI-Remote

KYC Analyst with German (f/m/d)

About You 
This role plays a crucial part of our 3LOD model, sitting in our second line of defence. You’ll have a passion for all things risk management and compliance, understanding the importance of controls in mitigating our risk exposure, ensuring we always keep our members and our business safe. You’ll be a keen investigator, diving deep into cases to understand root causes of defects and spotting trends and patterns as you go which you can use for data-driven solutions. Finally, you’ll be a team player supporting our One Team mentality, working closely with your peers, risk owners and our close stakeholders to push a high quality culture.
Some things you’ll be doing:
<ul>
<li>You’ll be testing the adequacy and effectiveness of the controls being operated in our 1st Line of Defence.</li>
<li>You will be working in an independent team, conducting these reviews, and reporting regularly to the risk owners, 2nd Line risk leads and preparing content for senior management.</li>
<li>You have a firm grasp of regulatory requirement which will assist in identifying problem areas and risks associated with current processes, procedures and policies.</li>
<li>You will assist with risk assessments, gap analysis and action tracking, to adequately support the business with risk management practices as we continue to scale.</li>
<li>You’ll be testing our 1LOD testing team to validate whether they had identified if the team(s) within the first line adhered to policy and regulation; whilst following processes and procedures.</li>
<li>You’ll be working most closely with our range of Credit Risk controls, working closely with our Head of Credit and Financial Risk, the VP of Credit Services and key Credit Services stakeholders to provide assurance on our overall effectiveness and remaining risk exposure of our Credit products.
What you’ll get in return:
</li>
<li>25 days paid annual leave </li>
<li>3 paid days off for volunteering or L&amp;D activities</li>
<li>Extended maternity and paternity leave covered by the company</li>
<li>Personal L&amp;D budget in the amount of 1000 BGN per year</li>
<li>Additional health &amp; dental insurance</li>
<li>Mental wellbeing platform</li>
<li>Fully covered Multisports card</li>
<li>Food vouchers</li>
<li>Snacks, light food, drinks in the office</li>
<li>WFH equipment allowance</li>
<li>Share options</li>
</ul>
         You’ll be a great fit if:
<ul>
<li>You have experience working with a 3LOD model, specifically in the 2nd Line of Defence.</li>
<li>You have experience in Quality Assurance - specifically control adequacy and effectiveness testing.</li>
<li>You have 3+ years in a Compliance-related role, specialising in Credit Risk</li>
<li>You have the ability to work well as part of a team; decisive; goal-oriented; proactive; able to adapt to different people and styles</li>
<li>You have a passion for compliance and driving high quality</li>
<li>You have excellent communication skills, including experience in report writing and the ability to influencing senior leadership through data-driven proposals.</li>
<li>You have statistical analysis skills and are proficient in MS Excel</li>
</ul>
         Preferred:
<ul>
<li>You have experience in conducting risk assessments and gap analysis reports.</li>
<li>You have experience with risk management practices.
Who are Tide?
We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under-served by the big banks.
Our offices are in London, UK, Sofia, Bulgaria, Hyderabad and Gurugram, India, where our teams are dedicated to our small business members, revolutionizing business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintechs in the UK.
We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data.
We’re also one of LinkedIn’s top 10 hottest UK companies to work for.
Here’s what we think about diversity and inclusion…
We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.
A note on the future of work at Tide:
Tide’s offices are beginning to open for Tideans to return on a voluntary basis. Timelines for reopening will be unique for each region and will be based on region-specific guidelines. The health and well-being of Tideans and candidates is our primary concern, therefore, for the foreseeable future, we have transitioned all interviews and onboarding to be conducted via Zoom.
Once offices are fully open, Tideans will be able to choose to work from the office or remotely, with the requirement that they visit the office or participate in face-to-face team activities several times per month.
</li>
</ul>

Credit Risk Assurance Analyst (f/m/d)

About You
As a Business Development Specialist you’ll be entrepreneurial, target oriented and passionate about helping small businesses. Working in a fast-paced, ever changing environment will excite you along with an interest in the fintech industry and all that we are doing to save small business owners time and money. You’ll be target focused and confident at handling objections to achieve your revenue goals. You’ll also have an excellent telephone manner, will be outgoing and thrive working in a close-knit team. You’ll possess excellent commercial awareness, constantly seeking new opportunities to generate revenue, and will be happy in a field sales role approaching prospects in person. Passion, drive and enthusiasm are a must. 
Some of the things you’ll be doing:
1) Conversion:
<ul>
<li>You’ll be calling potential members that have downloaded the Tide app but sometimes, as life gets in the way, they have not signed up. Your job is to chase them.</li>
<li>You will walk these potential members through our signup process, answer their questions and use your persuasion skills to reassure them that we are the best and convert them into full fledged Tide Members!</li>
<li>You’ll work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way. For this reason, you’ll need to be technically minded. </li>
</ul>
2) Revenue:
<ul>
<li>You’ll call our existing members, build rapport with them, understand their businesses and will upsell relevant products or services to help them thrive</li>
<li>You’ll work cross-functionally with other departments to understand upcoming product launches and ensure that you can pitch these to our members</li>
<li>You’ll source your own leads that you identify as having potential to generate revenue </li>
<li>You’ll get to know these leads/prospective members, and how their businesses plan to operate and will recommend relevant products and services to help them thrive. You’ll be entirely comfortable with cold calls, cold emails and cold outreach, and will not need extensive coaching on this. </li>
<li>You’ll spend time coaching them through the setup process, and will support wherever needed; giving them a 5 star service as you welcome them to Tide</li>
</ul>
What you’ll get in return:
<ul>
<li>25 days paid annual leave </li>
<li>3 paid days off for volunteering or L&amp;D activities</li>
<li>Extended maternity and paternity leave covered by the company</li>
<li>Personal L&amp;D budget in the amount of 1000 BGN per year</li>
<li>Additional health &amp; dental insurance</li>
<li>Mental wellbeing platform</li>
<li>Fully covered Multisports card</li>
<li>Food vouchers</li>
<li>Snacks, light food, drinks in the office</li>
<li>WFH equipment allowance</li>
</ul>
You’ll be a great fit if you:
<ul>
<li>Are passionate, driven, have a can do attitude and positive!</li>
<li>You have previous financial services telesales experience, and demonstrable success working towards a revenue target</li>
<li>You have experience using Zendesk or similar CRM systems</li>
<li>You feel comfortable working in a fast-paced, quickly changing environment that is incredibly target oriented</li>
<li>You have an excellent telephone manner and objection handling skills</li>
<li>You have excellent verbal, written and interpersonal communication skills in English</li>
<li>You are confident and outgoing</li>
<li>You are Incredibly self motivated and conscientious, wanting to make a real difference to the business</li>
<li>You are comfortable taking ad-hoc tasks to support other business areas, such as the KYC or Member Support teams</li>
<li>You possess some knowledge of Compliance, KYC, AML and associated regulations</li>
<li>You have the ability to listen, learn and adapt to feedback and love working in a close-knit team</li>
<li>You are data driven, comfortable analysing data and acting on it to improve conversion rates</li>
</ul>
Who are Tide?
We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under-served by the big banks.
Our offices are in London, UK, Sofia, Bulgaria, Hyderabad and Gurugram, India, where our teams are dedicated to our small business members, revolutionizing business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintechs in the UK.
We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data.
We’re also one of LinkedIn’s top 10 hottest UK companies to work for.
Here’s what we think about diversity and inclusion…
We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.
#LI-BM1
#LI-Hybrid

Business Development Specialist (f/m/d)

Our mission at DRONAMICS is to democratize air freight through innovation. Our goal is to help reach more people at a lower cost and less impact on the environment. To achieve this, we have developed a new type of cargo aircraft, one that is small, autonomous and powered by energy efficient technology. It can transport 350 KG over 2,500 KM and has a lower operating cost than any other current aircraft. It flies autonomously, can be monitored and managed remotely via satellite, and the whole system costs less than a sports car. This is the kind of technology that can transform whole economies.
At first, it didn't sound possible, but we keep proving it is, which is why we've called it “The Black Swan”. It can land on short and unpaved runways, enabling on-demand point-to-point flights and speedy same-day delivery even to the most remote locations that would otherwise take days to reach over ground or sea. 
We are starting with domestic air networks in Europe, Australia and Canada with fleets of the Black Swan, taking advantage of the multitude of small airfields that are often unused, training local personnel as drone and logistics operators, and partnering with local industry to provide a valuable lifeline of getting goods in and out of small, remote, mountainous and/or island communities within hours at a cost that is often below even that of road transportation.
We believe that same-day shipping for everyone is the future, and our goal is to enable same-day deliveries for every single person on the planet at a cost that everyone, everywhere can afford. 
 
<h2>THE ROLE</h2>
CAD Engineer is responsible for the creation of 3D models of the aircraft components to ensure precision to the smallest details. You will go through a general process of planning and development to the design and manufacture of products. Your role is multidisciplinary, and you will be working closely with other design engineers, as well as with colleagues across a number of functions, including production, avionics, testing, and operations. Given the frequency of international partnerships, communication skills and foreign language command are both very important, and needless to say the ability to work as part of a team is crucial.
 
<h2>KEY RESPONSIBILITIES</h2>
<ul>
<li>
Design, develop and engineer high-quality models using 3D and 2D CAD tools.
</li>
<li>
Interact with other design engineers and engineers from other departments to obtain critical design information necessary to complete projects within the intended time frame.
</li>
<li>
Update and maintain product design files.
</li>
<li>
Train and guide the Production team on engineered design and working closely with external manufacturers.
</li>
<li>
Carry out trials and experiments for the first prototype if necessary.
</li>
</ul>
 
<h2>REQUIREMENTS</h2>
<ul>
<li>
Bachelor degree in Engineering (Mechanical, Aerospace Engineering, Civil or other related)
</li>
<li>
2 years relevant experience
</li>
<li>
Proficiency in a CAD package (3DExperience, CATIA, NX, Creo, Solidworks)
</li>
<li>
Kinematics and Dynamics Simulation experience in ANSYS, CATIA, NX, or similar software
</li>
<li>
Experience in preparing CAD files for simulations
</li>
<li>
Experience in detailed CAD design for manufacturing
</li>
<li>
Knowledge in Drafting of engineering parts and assemblies
</li>
<li>
Experience in working with composite materials
</li>
<li>
Understanding of Aircraft Mechanics
</li>
<li>
Proficient use of Excel
</li>
<li>
Fluency in English (verbal/written)
</li>
</ul>
 
<h2>WE OFFER</h2>
<ul>
<li>
A competitive compensation package for a Series A company
</li>
<li>
Lots of opportunities for personal and professional growth on a global level
</li>
<li>
Tons of work, zero office politics - we are here to impact the lives of millions of people around the world
</li>
<li>
A once-in-a-lifetime opportunity to frame the future of how the world moves goods
</li>
<li>
The job placement is located in Sofia, Bulgaria
</li>
</ul>
If you’re interested, please apply by sending us your CV and Cover Letter. We are always looking for people who want to grow our business and nurture our culture and we’d love to hear more about you in your cover letter. Rather than ask you for the same old standard letter, we are very interested in the following things:
<ul>
<li>
What excites you about our business opportunity?
</li>
<li>
Why are you our number one pick for this role?
</li>
<li>
What about you makes you ideally suited to a startup environment?
</li>
<li>
What is your understanding of an inclusive work culture?
</li>
</ul>
We are looking forward to hearing from you and thanks in advance for considering a career at Dronamics. We’ll be in touch to arrange an interview if we think that there is a potential fit, but if you don’t hear from us please contact us again if you see us post other opportunities that interest you in the future.
​

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