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At Luko, Lukooms’ forces are divided into 5 tribes, set up in a product-based organisation. Each tribe constitutes several cross-functional squads (product + engineering + design) and executes towards its own roadmap for customer and business impact.
User Acquisition tribe focuses on Luko’s growth via the acquisition of new customers
Moment of Truth tribe aims at delighting our users throughout the whole life of their contract - claims included
New Business tribe focuses on launching new products, services and markets
User Life tribe maximises customer touchpoints by creating engagement opportunities. They are a home care partner guiding customers to the right solution
CoreInsurance tribe owns all the products and features in order to support Luko's Insurance activities, from regulation to tech 
<h3>Your mission in the team</h3>
In the User Acquisition tribe, the Performance team is responsible for running paid campaigns on various channels to acquire a steady flow of new users on all markets while meeting profitability targets.
As the Senior Growth &amp; Online Acquisition Manager for New Launch, you will be instrumental in making Luko the European home care leader by scaling Luko's new services &amp; geographies in Europe. Your mission will be to achieve the strongest and most efficient growth by building and running all paid campaigns for Luko.
You will be part of the Central Performance team and will mainly:
<ul>
<li>Build, run and optimize search &amp; display performance campaigns, to efficiently grow Luko's footprint in the highly competitive European insurance market</li>
<li>Build, run and optimize local social &amp; video campaigns, managing ad networks to increase brand awareness, attract qualified prospects at scale and convert them</li>
<li>Plan and coordinate efforts with internal design ressources &amp; creative agencies to deliver high-performing assets to fuel your campaigns performance</li>
<li>Lead continuous in-depth analysis of our share of voice in the competitive landscape</li>
<li>Be the key contact for our media partners, maintaining close relationships to ensure adoption of the latest beta and access to comprehensive market data</li>
</ul>
<h3>Who are you?</h3>
Must have
<ul>
<li>4-6 years experience of paid acquisition, handling large budgets in a media agency or at major B2C company/scale-up/pure player</li>
<li>Proven track record of running complex paid online campaigns, while meeting aggressive growth &amp; profitability targets</li>
<li>Outstanding analytical skills (proficient in Excel, experienced with visualisation tools such as Tableau, Looker)</li>
<li>Hands on &amp; problem solver: you are autonomous and thrive in complex environments</li>
<li>Robust understanding of attribution modeling &amp; campaign tracking</li>
<li>Google Ads / Google Analytics &amp; Facebook certified</li>
</ul>
Languages: English &amp; French full professional proficiency is mandatory, Spanish would be a plus
Nice to have
<ul>
<li>Some exposure working with multiple markets and /or the launch of a new country</li>
<li>Previously executed media activations plans for a new launch</li>
<li>First experience of programmatic and TV media buying</li>
<li>Growth marketing knowledge 
	 </li>
</ul>
Recruitment Process:
<ul>
<li>Introduction call</li>
<li>Hiring manager interview 
	 </li>
<li>Case study + review</li>
<li>Lukofit (Behavioural &amp; Culture-fit interview)</li>
<li>Reference check &amp; offer!</li>
</ul>
What we offer:
<ul>
<li>Be part of the fastest growing insurtech in Europe</li>
<li>Be part of the <a href="https://start.lesechos.fr/travailler-mieux/classements/les-10-licornes-et-scale-up-les-plus-appreciees-de-leurs-salaries-1335439" target="_blank">#1 French scale-up to work for in terms of well-being</a></li>
<li>Nice perks (meal vouchers, unlimited days off, mental health support with Moka.care etc.)</li>
<li>Evolve in a stimulating and challenging environment</li>
<li>Share and learn with a passionate and diverse team</li>
<li>Friendly team and offices in Paris and Madrid</li>
<li>Remote friendly (see our <a href="https://www.notion.so/luko/No-Border-Policy-d100a94ff247460e81511e06f59d2331" target="_blank">No Border Policy</a>)</li>
</ul>
You’ve read all the way, you may as well apply!
Our company-wide communication language is English (written &amp; spoken).
We would therefore appreciate it if you could send us your application’s content (CV, cover letter, portfolio…) in english. 
If you have any questions take a look at our <a href="https://www.notion.so/luko/Hello-we-are-Luko-a69fd73f42b749d1a138b203980a91fc" target="_blank">Luko open handbook</a> to find out more about who we are, what we do and how we work
Belonging: Diversity, Inclusion &amp; Equity  
We believe inclusion is the result of ongoing commitment. We want to build an authentic environment, open to everyone regardless of nationality, physical ability, family structure, age, socio-economics, civil status, sexual orientation, gender identity, ethnic origin, religion, belief or anything else that makes your life experience unique. We are continuously working to create a diverse, equitable and inclusive environment, where everyone has a space to thrive. To encourage this philosophy we have put in place policies to support this mindset, you can read more about this <a href="https://luko.notion.site/Diversity-inclusion-0165b01a78ba44e9a03d4f35e97284d5" target="_blank">here</a>.

Luko

Senior Growth & Online Acquisition Manager - New Launch

Your mission in the team:
You will be helping the User Acquisition team to understand the behavior of our acquisition channels at each step of the funnel, and provide it with insights to optimise growth in France, Sapin &amp; Germany. You will also become a BI superstar, by creating new dashboards, ensuring data consistency in our BI tool and assist business users in their BI needs.
Who are you?
You are in your gap year or you are looking for a end-of-study internship. You’ve studied business and have done at least one experience in a related field. You are passionate and are ready to go above and beyond to help Luko become the reference for home protection in Europe.
Must-haves:
<ul>
<li>You have previous relevant experience </li>
<li>Preferably it is your end of study internship</li>
<li>Excel proficiency</li>
<li>You are fluent English</li>
<li>Strong analytical skills and data-driven thinking</li>
<li>Start-up culture</li>
<li>Problem-solver mindset</li>
<li>Autonomous and resourceful</li>
<li>Deep understanding of the business stakes</li>
</ul>
Nice to have:
<ul>
<li>SQL knowledge &amp; previous experience with data visualisation tool</li>
<li>Understanding of Statistical modelling</li>
</ul>
Recruitment Process:
<ul>
<li>Screening Call</li>
<li>Business Case</li>
<li>HR interview</li>
<li>Interview with head of growth</li>
<li>Offer</li>
</ul>
What we offer:
<ul>
<li>Be part of the fastest growing insurtech in Europe</li>
<li>Be part of the <a href="https://start.lesechos.fr/travailler-mieux/classements/les-10-licornes-et-scale-up-les-plus-appreciees-de-leurs-salaries-1335439" target="_blank">#1 French scale-up to work for in terms of well-being</a> </li>
<li>Nice perks (meal vouchers, offsites, mental health support with Moka.care etc.)</li>
<li>Evolve in a stimulating and challenging environment</li>
<li>Share and learn with a passionate and diverse team</li>
<li>Friendly team and offices in Paris and Madrid</li>
<li>Remote friendly (see our <a href="https://www.notion.so/luko/No-Border-Policy-d100a94ff247460e81511e06f59d2331" target="_blank">No Border Policy</a>)</li>
</ul>
You’ve read all the way, you may as well apply!
Our company-wide communication language is English (written &amp; spoken). We would therefore appreciate it if you could send us your application’s content (CV, cover letter, portfolio…) in english. 
If you have any questions take a look at our <a href="https://www.notion.so/luko/Hello-we-are-Luko-a69fd73f42b749d1a138b203980a91fc" target="_blank">Luko open handbook</a> to find out more about who we are, what we do and how we work
Belonging: Diversity, Inclusion &amp; Equity 
We believe inclusion is the result of ongoing commitment. We want to build an authentic environment, open to everyone regardless of nationality, physical ability, family structure, age, socio-economics, civil status, sexual orientation, gender identity, ethnic origin, religion, belief or anything else that makes your life experience unique. We are continuously working to create a diverse, equitable and inclusive environment, where everyone has a space to thrive. To encourage this philosophy we have put in place policies to support this mindset, you can read more about this <a href="https://luko.notion.site/Diversity-inclusion-0165b01a78ba44e9a03d4f35e97284d5" target="_blank">here</a>.

BI Analyst intern

At Luko, Lukooms’ forces are divided into tribes, set up on a product-based organisation. Each tribe constitutes several cross-functional squads (product + engineering + design) and executes towards its own roadmap for customer and business impact.
User Acquisition tribe focuses on Luko’s growth via the acquisition of new customers
Moment of Truth tribe aims at delighting our users throughout the whole life of their contract - claims included
New Launch tribe focuses on launching new products, services and markets
User Life tribe maximises customer touchpoints by creating engagement opportunities. They are a home care partner guiding customers to the right solution
CoreInsurance tribe owns all the products and features in order to support Luko's Insurance activities, from regulation to tech
<h2>Job description</h2>
Working within the User Acquisition team, you will be involved in all strategic partnership projects and join forces with our Growth, Marketing and Product teams. You'll be working on our main growth channel, therefore you will join Luko in a key position. You will support our growth efforts by identifying and prospecting new business partners, qualifying incoming leads, defining the best approach and implementing partnerships that enrich their customers’ experience and align with our strategic objectives.
You will also continue to build and coach the Partnership team with dedicated business developers, account managers, and tech resources to develop smart integration with :
<ul>
<li>NeoBanks &amp; Fintechs</li>
<li>Insurtechs &amp; insurance brokers</li>
<li>Real Estate and Proptech Scale-ups &amp; Startups</li>
<li>Utilities &amp; telco</li>
<li>Some more cool &amp; smart partners</li>
</ul>
Finally, you will also be addressing operating issues, making sure Luko delivers on its commitments to ensure partnerships grow overtime through strong relationships and innovative integration.
We are looking for a result-driven individual with strong analytical skills and passionate about building long-term partner relationships.
Your Missions :
<ul>
<li>Leading our efforts to generate growth by using this strategic channel. From defining the roadmap to establishing new partnerships, you are involved at every stage</li>
<li>Working closely with the CEO and the CMO, you are leading all Luko key partnerships projects in relationships with Growth Marketing &amp; Product teams.</li>
<li>Engage with our current partners, strengthen relationships and alignment for long term success</li>
<li>You are in charge of all stages of key Partnership Success (Revolut, Orpi, Castorama etc.)</li>
<li>Build strong relations with European most successful tech companies leaders by participating in strategic events, networking and traveling</li>
<li>Build the partnership strategy and processes to optimize the revenue generated by the partnership and your team’s effort &amp; focus</li>
<li>Source, approach, sign and onboard new strategic partners</li>
<li>Establish and coordinate strong partnerships by understanding and supporting their business, product and go-to-market strategies</li>
<li>Track, measure and monitor key metrics and results to evaluate and optimize Luko's integration for B2B2C business initiatives, while developing and sharing learnings</li>
<li>Conduct market researches : business intelligence, competitive assessment and identifying pain points and potential solutions</li>
</ul>
Who are you?
<ul>
<li>You have at least 4+ years’ experience in entrepreneurship, strategy, business dev/partnerships with proven track record of success</li>
<li>Passionate about growth and eager to learn and evolve in a start-up environment</li>
<li>You are an analytical thinker who can make data-driven decisions</li>
<li>You have strong interest for our model and you want to build unique customer experiences by creating a cool tech product</li>
<li>You definitely have a leader mindset, you have already coached or managed a team and love to make people grow</li>
<li>English is a no-brainer &amp; you are fluent in French</li>
<li>You have a strong interest for the tech, fintech, proptech – ideally, you have a previous experience in a related field</li>
</ul>
What we offer :
<ul>
<li>Be part of the fastest-growing Insurtech in Europe</li>
<li>Be part of the<a href="https://start.lesechos.fr/travailler-mieux/classements/les-10-licornes-et-scale-up-les-plus-appreciees-de-leurs-salaries-1335439" target="_blank"> #1 French scale-up to work for in terms of well-being</a> </li>
<li>Nice perks (meal vouchers, wellness days, weekly after-works, etc.)</li>
<li>Evolve in a stimulating and challenging environment</li>
<li>Share and learn with a passionate and diverse team</li>
<li>Friendly team and offices in central Paris</li>
<li>Work in a flexible environment with remote possibilities</li>
<li>Build and speed up a business with a positive impact</li>
<li>A unique network among our partners</li>
<li>Competitive Salary </li>
</ul>
Recruitment Process
<ul>
<li>First screening call</li>
<li>1st Interview</li>
<li>Business Case</li>
<li>Cultural fit interview with peers</li>
<li>HR interview</li>
<li>Final interview with Raphaël, our CEO</li>
<li>Offer ! :)</li>
</ul>
Belonging: Diversity, Inclusion &amp; Equity
We believe inclusion is the result of ongoing commitment. We want to build an authentic environment, open to everyone regardless of nationality, physical ability, family structure, age, socio-economics, civil status, sexual orientation, gender identity, ethnic origin, religion, belief or anything else that makes your life experience unique. We are continuously working to create a diverse, equitable and inclusive environment, where everyone has a space to thrive. To encourage this philosophy we have put in place policies to support this mindset, you can read more about this<a href="https://www.notion.so/Diversity-inclusion-0165b01a78ba44e9a03d4f35e97284d5" target="_blank"> here</a>.

Head of Strategic Partnerships (f/dm)

<h2>About</h2>
Lemonway est un Établissement de Paiement pan-européen qui propose une solution dédiée aux marketplaces B2B, B2C et C2C ainsi qu’aux plateformes de financement participatif. Plus concrètement, Lemonway offre un système de traitement des paiements et de collecte pour le compte de tiers dans un cadre sécurisé et réglementé (KYC, lutte anti-fraude). Utilisée dans plus de 15 pays européens, la société possède des bureaux à Paris, Londres, Milan, Madrid et prochainement Berlin.
Depuis sa co-création en 2007 par Antoine Orsini, la société Fintech emploie plus de 150 personnes et rassemble plus de 20 nationalités. Parallèlement, Damien Guermonprez co-dirige l’établissement de paiement depuis 5 ans . Lemonway bénéficie du « passeport financier » dans 28 pays en Europe grâce à l’obtention de la licence d’Établissement de Paiement fin 2012 auprès de l’ACPR. En 2018, Lemonway connaît une première levée de fonds de 10 millions d’euros avec Breega Capital et Speedinvest. Un an plus tard, en 2019, le fond d’investissement britannique ToscaFund Asset Management permet une accélération de la croissance de l’entreprise en apportant à son tour 25 millions d’euros.
Déjà leader sur le marché du crowdfunding en Europe, Lemonway a pour ambition de le devenir également auprès des marketplaces. En 2020, portée par cette croissance exceptionnelle et classée dans le FrenchTech120, elle déménage dans des locaux flambant neufs en plein cœur de Paris, à deux pas de la rue Montorgueil.
<h2>Job description</h2>
ABOUT THE POSITION
As part of the Operations department, and reporting to the Head of Customer Services, the Customer Care team’s mission is to offer a great experience to all our customers in the daily usage of our products and services.
You’ll be in charge of answering any questions and solving queries for customers and proactively accompanying them in the correct &amp; optimal usage of our products.
You are the client advocate and guardian of the customer’s voice, working cross-functionally with the different departments in the company to ensure a strong customer satisfaction 
Your responsibilities
<ul>
<li>
Analyzing, understanding, and answering client requests received through the Lemonway Support system (Zendesk) or by phone
</li>
<li>
Coordinating complex customer cases with the concerned service(s), while making sure that these are solved in the best way possible
</li>
<li>
Guide our customers in their usage and understanding of our solutions and products
</li>
</ul>
<ul>
<li>
Proactively coordinate actions, meetings and improvements for a number of dedicated customers with the goal to understanding their needs and anticipating their expectations
</li>
<li>
Accompanying the Sales teams in customer meetings when necessary; understand the customer environment and contractual relationships
</li>
</ul>
<ul>
<li>
Proactively contributing to the enrichment and improvement of internal (processes) and external (FAQ) documentation to improve response times &amp; quality and reduce the number of requests
</li>
<li>
Sharing product bugs &amp; improvement ideas to the Product, Marketing, and IT teams
</li>
</ul>
<h2>Preferred experience</h2>
ABOUT YOU
We are looking for a client-oriented and solutions-driven person with great communication skills and an empathetic nature, who loves dealing with challenges together with others.
Desired skills
<ul>
<li>
You are a problem solver: you’re able to quickly analyze a request, understand the root-cause of a problem and provide the right solution or support
</li>
<li>
You have a natural curiosity and eagerness to learn
</li>
<li>
You are organized and autonomous; you don't mind dealing with pressure and complex issues and are able to identify and manage priorities
</li>
<li>
You have excellent communication skills and are able to deal in a concise and simple manner with complex issues in written and spoken form
</li>
<li>
You are fluent in French and English. Another European language (preferably Spanish or German) is a plus.
</li>
</ul>
Experience
<ul>
<li>
You have 2+ years of relevant work experience in a customer facing role, preferably in a start-up / fintech / SaaS sector
</li>
<li>
You are already familiar with Customer Care tools like Zendesk, Intercom and Salesforce
</li>
</ul>
<ul>
<li>
Previous experience in the payment, banking or finance industry, using API’s is a big plus!
</li>
</ul>
WHAT’S IN FOR YOU
<ul>
<li>
Location - super headquarters based in central Paris (Silicon Sentier) 🗼
</li>
<li>
Flexible working environment and Remote Policy 🏠
</li>
<li>
Enjoy your food allowance with a Swile card 💳
</li>
<li>
50% reimbursement of your Navigo or Velib pass 🚅
</li>
<li>
Health Insurance 👩‍⚕️
</li>
<li>
25 days of holidays and RTT 🌴
</li>
</ul>
<ul>
<li>
Annual Holidays Bonus <a href="https://emojipedia.org/airplane/" target="_blank">✈️</a>
</li>
</ul>
<ul>
<li>
International environment 🌍
</li>
</ul>

LemonWay

Customer Care Manager (H/F)

<h2>About</h2>
Lemonway est un Établissement de Paiement pan-européen qui propose une solution dédiée aux marketplaces B2B, B2C et C2C ainsi qu’aux plateformes de financement participatif. Plus concrètement, Lemonway offre un système de traitement des paiements et de collecte pour le compte de tiers dans un cadre sécurisé et réglementé (KYC, lutte anti-fraude). Utilisée dans plus de 15 pays européens, la société possède des bureaux à Paris, Londres, Milan, Madrid et prochainement Berlin.
Depuis sa co-création en 2007 par Antoine Orsini, la société Fintech emploie plus de 150 personnes et rassemble plus de 20 nationalités. Parallèlement, Damien Guermonprez co-dirige l’établissement de paiement depuis 5 ans . Lemonway bénéficie du « passeport financier » dans 28 pays en Europe grâce à l’obtention de la licence d’Établissement de Paiement fin 2012 auprès de l’ACPR. En 2018, Lemonway connaît une première levée de fonds de 10 millions d’euros avec Breega Capital et Speedinvest. Un an plus tard, en 2019, le fond d’investissement britannique ToscaFund Asset Management permet une accélération de la croissance de l’entreprise en apportant à son tour 25 millions d’euros.
Déjà leader sur le marché du crowdfunding en Europe, Lemonway a pour ambition de le devenir également auprès des marketplaces. En 2020, portée par cette croissance exceptionnelle et classée dans le FrenchTech120, elle déménage dans des locaux flambant neufs en plein cœur de Paris, à deux pas de la rue Montorgueil
<h2>Job description</h2>
Responsibilities
<ul>
<li>Manage and develop a portfolio of key accounts based in Europe</li>
<li>Maintain and develop relationships with our customers</li>
<li>Inform and update our customers on new products and regulations</li>
<li>Increase the customer satisfaction measured by the NPS</li>
<li>Deliver value for our customers through upselling</li>
<li>Position yourself as a reliable partner and trusted advisor</li>
<li>Troubleshooting when needed</li>
<li>Update the information and forecasts into Salesforce</li>
<li>Coordinate the required actions with the internal departments</li>
<li>Comply with our regulatory framework</li>
</ul>
<h2>Preferred experience</h2>
Desired skills 
<ul>
<li>Obsessed by customer satisfaction</li>
<li>Comprehensive understanding of complex decision making units</li>
<li>Ability to work under pressure and prioritize</li>
<li>Problem solving capabilities</li>
<li>Outstanding verbal and written communication</li>
<li>Confident in delivering presentations to C level executives</li>
<li>Quick learner</li>
<li>Ready to deal with ambiguity</li>
<li>French native speaker</li>
<li>Fluent English</li>
</ul>
Experience 
<ul>
<li>Minimum of 5 years experience in an account management position</li>
<li>Payment industry experience is a must</li>
<li>Experience in a B2B and SaaS environment</li>
<li>Strong track record in account management</li>
</ul>
WHAT’S IN FOR YOU
<ul>
<li>Contract type - CDI (Full Time - Permanent Employment Contract) 💼</li>
<li>Location - super cool office based in central Paris (Sentier) 🗼</li>
<li>Flexible working and remote policy up to 3 days a week 🏠</li>
<li>Enjoy your food allowance with a Swile card 💳</li>
<li>50% reimbursement of your Navigo pass 🚅</li>
<li>Mutuelle Alan 👩‍⚕️</li>
<li>25 days of holidays 🌴</li>
</ul>
<ul>
<li>Annual Holidays Bonus <a href="https://emojipedia.org/airplane/" target="_blank">✈️</a></li>
</ul>
<ul>
<li>International environment 🌍</li>
</ul>
<ul>
</ul>

Account Manager (f/m/d)

<h2>About</h2>
Lemonway est un Établissement de Paiement pan-européen qui propose une solution dédiée aux marketplaces B2B, B2C et C2C ainsi qu’aux plateformes de financement participatif. Plus concrètement, Lemonway offre un système de traitement des paiements et de collecte pour le compte de tiers dans un cadre sécurisé et réglementé (KYC, lutte anti-fraude). Utilisée dans plus de 15 pays européens, la société possède des bureaux à Paris, Londres, Milan, Madrid et prochainement Berlin.
Depuis sa co-création en 2007 par Antoine Orsini, la société Fintech emploie plus de 150 personnes et rassemble plus de 20 nationalités. Parallèlement, Damien Guermonprez co-dirige l’établissement de paiement depuis 5 ans . Lemonway bénéficie du « passeport financier » dans 28 pays en Europe grâce à l’obtention de la licence d’Établissement de Paiement fin 2012 auprès de l’ACPR. En 2018, Lemonway connaît une première levée de fonds de 10 millions d’euros avec Breega Capital et Speedinvest. Un an plus tard, en 2019, le fond d’investissement britannique ToscaFund Asset Management permet une accélération de la croissance de l’entreprise en apportant à son tour 25 millions d’euros.
<h2>Job description</h2>
Responsibilities
<ul>
<li>Qualify and manage the inbound leads</li>
<li>Update the information Salesforce</li>
<li>Create opportunities for the Account Executive</li>
<li>Generate outbound leads</li>
<li>Participate to the account based marketing campaigns</li>
</ul>
<h2>Preferred experience</h2>
ABOUT YOU 
<ul>
<li>Quick learner</li>
<li>Strong interest in the marketplace models and payment solutions</li>
<li>Ability to work under pressure and prioritize</li>
<li>Good verbal and written communication</li>
<li>Team player</li>
<li>Self driven</li>
<li>Entrepreneurial spirit</li>
<li>Ambitious</li>
<li>French Native speaker</li>
<li>Fluent English</li>
</ul>
Experience
<ul>
<li>A first internship in a B2B environment or Fintech is appreciated</li>
</ul>
WHAT’S IN FOR YOU
<ul>
<li>Contract type - CDI (Full Time - Permanent Employment Contract) 💼</li>
<li>Location - super cool office based in central Paris (Sentier) 🗼</li>
<li>Flexible working and remote policy up to 3 days a week 🏠</li>
<li>Enjoy your food allowance with a Swile card 💳</li>
<li>50% reimbursement of your Navigo pass 🚅</li>
<li>Mutuelle Alan 👩‍⚕️</li>
<li>25 days of holidays + RTT 🌴</li>
</ul>
<ul>
<li>Annual Holidays Bonus <a href="https://emojipedia.org/airplane/" target="_blank">✈️</a></li>
</ul>
<ul>
<li>International environment 🌍</li>
</ul>
Déjà leader sur le marché du crowdfunding en Europe, Lemonway a pour ambition de le devenir également auprès des marketplaces. En 2020, portée par cette croissance exceptionnelle et classée dans le FrenchTech120, elle déménage dans des locaux flambant neufs en plein cœur de Paris, à deux pas de la rue Montorgueil.

Sales Development Representative (M/F)

<h2>About</h2>
Lemonway est un Établissement de Paiement pan-européen qui propose une solution dédiée aux marketplaces B2B, B2C et C2C ainsi qu’aux plateformes de financement participatif. Plus concrètement, Lemonway offre un système de traitement des paiements et de collecte pour le compte de tiers dans un cadre sécurisé et réglementé (KYC, lutte anti-fraude). Utilisée dans plus de 15 pays européens, la société possède des bureaux à Paris, Londres, Milan, Madrid et prochainement Berlin.
Depuis sa co-création en 2007 par Antoine Orsini, la société Fintech emploie plus de 150 personnes et rassemble plus de 20 nationalités. Parallèlement, Damien Guermonprez co-dirige l’établissement de paiement depuis 5 ans . Lemonway bénéficie du « passeport financier » dans 28 pays en Europe grâce à l’obtention de la licence d’Établissement de Paiement fin 2012 auprès de l’ACPR. En 2018, Lemonway connaît une première levée de fonds de 10 millions d’euros avec Breega Capital et Speedinvest. Un an plus tard, en 2019, le fond d’investissement britannique ToscaFund Asset Management permet une accélération de la croissance de l’entreprise en apportant à son tour 25 millions d’euros.
Déjà leader sur le marché du crowdfunding en Europe, Lemonway a pour ambition de le devenir également auprès des marketplaces. En 2020, portée par cette croissance exceptionnelle et classée dans le FrenchTech120, elle déménage dans des locaux flambant neufs en plein cœur de Paris, à deux pas de la rue Montorgueil
<h2>Job description</h2>
By joining the Payments team, you will join the heart of the business. The Payments team @lemonway, is built around 3 squads: Payment’s processing, Fraud &amp; litigations, Payments Strategy &amp; Partnerships.
We have huge ambition for this squad, and your responsibilities will meet 2 main missions: Manage the daily relationship with our providers and banks &amp; Support internal team to smoothly onboard new Marketplace &amp; Co.
Responsibilities
<ul>
<li>
Responsible for the smooth onboarding of our new partners (prioritization, challenge the onboarding request received before sending it to the bank &amp; partners)
</li>
<li>
Being the point of contact for Banks and PSP for all payments services activation related to new marketplaces onboarding.
</li>
<li>
Support the Implementation team about any payment services or bank/PSP implementation queries.
</li>
<li>
Follow up of requests with different parties using internal tools (Monday)
</li>
<li>
Oversee the update of Lemonway’s KYB, review contracts and coordinate administrative work with banks and other PSPs
</li>
<li>
Draft and maintain the cost mapping by banks and PSPs and evaluate the banking income given to each of our banking partners
</li>
<li>
Build the new dashboards to control the commissions and fees.
</li>
<li>
Prepare monthly KPIs
</li>
<li>
Monitor all payments services opened and make sure to adapt our need in order to reduce costs.
</li>
<li>
Redact and update operating mode &amp; procedure linked with payment services implementation and partners onboarding
</li>
<li>
Contribute to continuous improvement of processes (such as monitoring the quality of first production flows).
</li>
<li>
Alongside with the Head of, participate to projects related to banks &amp; PSPs (payments facilitator, Visa marketplaces declaration)
</li>
</ul>
<h2>Preferred experience</h2>
Today, we are looking for a new LemonHero to strengthen our Payments Strategy &amp; Partnerships team. You will be joining Marie-Adeline to closely work together.
Desired skills
<ul>
<li>
You know about Banks and PSPs constraint.
</li>
<li>
Excellent organization skills and capacity to prioritize.
</li>
<li>
Meet objective and deadline.
</li>
<li>
Strong communication skills.
</li>
<li>
You are confident using Microsoft Office (PPT, excel).
</li>
<li>
Fluent spoken and written English &amp; French.
</li>
</ul>
Experience
<ul>
<li>
You have a 2-5 years’ experience in a Management Consulting firm specialize in Banks, Payments or Finance.
</li>
<li>
You have an experience in Project management, and you also worked on Strategy missions.
</li>
<li>
Interest in the fintech world.
</li>
<li>
Knowledge of Monday and Salesforce will be a plus.
</li>
</ul>
CE QUI VOUS ATTEND
<ul>
<li>
Type de contrat - CDI (Temps plein - Contrat à durée indéterminée) 💼
</li>
<li>
Emplacement – des bureaux super cool basé dans le centre de Paris (Sentier) 🗼
</li>
<li>
Politique de travail flexible et à distance jusqu’à 3 jours par semaine 🏠
</li>
<li>
Profitez de l’une carte ticket restaurant Swile 💳
</li>
<li>
Remboursement de 50% de votre Pass Navigo 🚅
</li>
<li>
La mutuelle Alan 👩‍⚕️ 
</li>
<li>
25 jours de congés payés + RTT🌴
</li>
<li>
Prime de vacances  <a href="https://emojipedia.org/airplane/" target="_blank">✈️</a>
</li>
<li>
Un environnement international 🌍
</li>
</ul>

Clients & PSP Relationship Officer (M/F)

<h2>tl;dr</h2>
📃 You're in charge of Customer Experience at Finary, the fastest-growing portfolio tracker in the world backed by YC. Come build the new standard for investment tracking and managing with us.
What we offer:
💰 Competitive Salary &amp; Equity
🦸‍♀️ Full-time position
🇪🇺 Work from anywhere in Europe, or from our Paris office
<h2>What you'll do</h2>
Since day one, we built Finary together with our community. They are our strongest advocates. Our mission is to help everybody to track, plan and invest their money with Finary.
As our community lead, you'll grow our community and own our social media presence. We now want to scale our presence and reach millions of investors in Europe and beyond.
You will manage the day to day activities. By driving conversation, collecting feedback and organizing innovative community events and social media campaigns, you will become an important voice for our community as we bring our game to millions of investors.
If you want to make a big difference to our rapidly growing global community of investors, this could be the place for you!
<h2>Missions</h2>
<ul>
<li>Create inspiring and engaging content for our social networks</li>
<li>Develop and moderate our communities and deploy engaging mechanics to animate them.</li>
<li>Organize community events and scale our highly succesful Finary Talks</li>
<li>Collect community feedback and reporting it to the product team to help improve Finary</li>
<li>Produce engaging visual material for our community</li>
<li>Setup an in-house video-studio to produce high-quality video content</li>
<li>Develop an ambassador program with users &amp; influencers</li>
<li>Implement dashboards and track your KPIs</li>
<li>Manage external stakeholders, freelancers, and agencies.</li>
</ul>
<h2>Skills we are excited about</h2>
We're looking for people that are genuinely friendly and ambitious.
<ul>
<li>You participated in building a large community</li>
<li>Meaningful experience in a Community Management or a Social Media role</li>
<li>Excellent spoken and written communication skills in French and English</li>
<li>Team player with empathy and problem-solving skills</li>
<li>Bonus: you are an active investor!</li>
</ul>
World-Class Business degree? Engineering school? Self-Taught? It doesn't matter.
We care about your skills, not about what's written on a piece of paper.
<h2>Package</h2>
<ul>
<li>Location: Paris or Remote</li>
<li>Competitive package &amp; meaningful equity grant</li>
<li>Medical insurance with Alan</li>
<li>All the tools you need (Macbook, keyboard, monitor, laptop stand, etc)</li>
<li>Yearly self-development budget for trainings, conferences &amp; books</li>
<li>Free Finary Plus &amp; exclusive swag</li>
<li>Annual offsites (past ones include Portugal, Burgundy and skiing in the Alps)</li>
</ul>
<h2>Hiring process</h2>
<ul>
<li>Call with one of our founders (30 minutes)</li>
<li>Test task that is similar to tasks you would do on a daily basis as part of the team</li>
<li>Interview with your future colleagues and the other founder (2 hours)</li>
<li>Decision time!</li>
</ul>
💡 You don't live in Paris? The whole process can be remote and we hire remotely. The only criteria: you live in a timezone that is maximum +/- 2 hours to Paris time.
<h2>How to apply?</h2>
Tell us why you want to join Finary and why you generally care about the problem we're solving. Make your first impression count. Share with us what excites you and how you envision your role at Finary.
Our email: <a href="mailto:jobs@finary.com" target="_blank">jobs@finary.com</a>

8 Sales & Business Development Jobs in Paris, France