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We’re seeking a full-time Solutions Engineer to join our growing team. In this role, you will be primarily partnered with Sales to bring a developer experience acumen to the account team, support customer evaluations, work with Customer Success on escalated support issues, and bring customer feedback to the company.
 
We are a highly-motivated, fully-remote team, organized in a flat hierarchy, and led by technical founders. We love open-source, have started and lead many popular open-source projects, and contribute to many others. We celebrate diversity and strive for an equal, inclusive, empathetic and welcoming environment. Bringing diversity to the team is a big plus. If you are part of a marginalised community, and are not sure if you should apply, please get in touch.
<h3>As part of the team you will ...</h3>
☸️ Support potential customers running Gitpod in Kubernetes in the Cloud
You have several years of experience in roles like Field Applications Engineer, Sales Engineer, or Forward Deployed Engineer. You are comfortable in Linux environments. You have spent at least a year working with Kubernetes in one of the three major clouds (Amazon, Google, Microsoft). 
 
👌Help Gitpod improve the developer experience at every company
You want to collaborate with Engineering to debug and fix customer issues wherever they may be. You enjoy working across Customer Success, Sales, and Engineering to help users successfully deploy and employ the product.
 
🤾‍♀️Co-own the product and work self-directed
We work with a very flat hierarchy, organizing our tasks in iterations with the freedom to do the right thing. You consider developing software as part of your job as a plus.
 
👯‍♂️Work with customers, community, and in the open
Our DNA is deeply rooted in open source, and we are building Gitpod in public. This team is fortunate to see firsthand how Gitpod is changing the developer experience for the better within our customers.   
 
📟Be on call
We have an on-call rotation for our support offering that every field engineer is expected to participate in once they're ready. It is important to us that this doesn't put strain on your life outside of work and thus we try our best to contain your on-call hours to your work-hours and provide time compensation for on-call activities outside of work.
<h3>What we need</h3>
🤝You share our values
We are developer-led and aim for a frictionless experience when interacting with our product, company, and brand: no hurdles, no BS, and unnecessary extra steps. We are open-minded, inclusive, transparent, and curious. We always remain students of the game, not masters of the game. We have opinions but are not opinionated. We integrate, don't dictate.
 
🎯You care for our mission
Developers architect our future. Gitpod democratizes software development by making it more accessible to all developers. Ready-to-code, cloud-based development environments streamline how software is written today.
 
🧩You embrace open source
You follow relevant open-source projects, and maybe you contributed; perhaps you know the maintainers. Gitpod itself is open-source and built on open-source projects, such as Kubernetes, Helm, Terraform, Grafana, Prometheus, and many more. Knowledge about such projects will help you work on Gitpod, and learning about Open Source will help you make Gitpod a better Open Source project.
 
🏃‍♀️You are pragmatic
You understand that doing the right thing gives you momentum, while doing something perfectly can cost a lot of time.
 
🤓You are a curious deep diver
You know that humans and documentation often do not have an answer. That is when you dive. You read code, issues, explore metrics, traces, logs, or conduct experiments. When you surface, you know the answer, and the team will love you.
 
🗣You are a good communicator
We work remotely; our users are remote too. You value writing and express yourself concisely. You may hold strong opinions, but you are not ideological. You communicate thoughtfully, always assume others speak in good faith, aim to understand opposing perspectives, and compromise when needed.
<h3>Our Stack</h3>
Gitpod is a distributed application running on Kubernetes
Services are written in Go and TypeScript (Node.JS), while all things frontend are React and TypeScript. We communicate using gRPC, RabbitMQ and JSON-RPC. We develop Gitpod in Gitpod, build using leeway and werft and automatically deploy preview environments for every branch.
 
We run gitpod.io on Google Cloud Platform
There we use GCP, Buckets, BigQuery and more. We may expand to other cloud providers. We make Gitpod self-hosted available through installers for vanilla Kubernetes, GKE, EKS, AKS and K3s.
 
We also build the tools to operate Gitpod wherever the community is
Our installer is written in Go. Cloud images are built with Packer. There are bash scripts and a few lines of yaml. Gitpod self-hosted runs on Kubernetes, GKE, EKS, AKS and K3s.
 
Browser-based productivity tools for the rest
Gitpod for development, GitHub for issue tracking and as git hoster, Slack for comms, Figma for design, Notion as our virtual HQ, Pitch for slides, Loom for screencasts and a few others.
<h3>We care about you</h3>
<ul>
<li>6 weeks paid time off</li>
<li>Fully remote &amp; flexible working hours</li>
<li>Competitive salary &amp; equity package</li>
<li>Regular offsites with the whole company</li>
<li>Mental health stipend</li>
<li>Educational budget</li>
<li>Physical health stipend</li>
<li>Premium work-from-home equipment</li>
</ul>
<h3>The Process</h3>
We are fully remote - so is our hiring process. We value written and async communication, you will get a taste of it during the process.
<ul>
<li>Step 1 - Submit your application by filling out the form on the right side. The more information you give us the better. We will review your submission and may reach out with a quick questionnaire.</li>
<li>Step 2 - Screening questionnaire (async). We prepared a couple of questions that you can either answer in text or by recording a <a href="https://loom.com/" target="_blank">Loom</a> video.</li>
<li>Step 3 - Technical challenge &amp; interview. We are open-source so we are interested in how you would tackle solving some of our real world challenges. We take them directly from our backlog. We are conscious of your time and will, of course, reimburse you for your efforts.</li>
<li>Step 4 - Gitpod Fit. All Gitpodders share a set of values. Get to know our founders and see if there is fit and a common ground for a successful working relationship.</li>
<li>Step 5 - References. Before receiving the offer we would like to better understand how former colleagues have worked together with you.</li>
<li>Step 6 - Join Gitpod and help removing friction from the developer experience 🍾</li>
</ul>

Gitpod

Senior Solution Engineer

We’re seeking a full-time Technical Support specialist to join our growing team. In this role, you will be responsible for providing frontline technical support for individuals, teams, and companies using Gitpod and help build out our enterprise go to market.
 
We are a highly-motivated, fully-remote team, organized in a flat hierarchy, and led by technical founders. We love open-source, have started and lead many popular open-source projects, and contribute to many others. We celebrate diversity and strive for an equal, inclusive, empathetic and welcoming environment. Bringing diversity to the team is a big plus. If you are part of a marginalised community, and are not sure if you should apply, please get in touch.
<h3>As part of the team you will ...</h3>
☸️ Support customers running Gitpod in Kubernetes in the Cloud
You have several years of experience in technical support. You are comfortable in Linux environments. You have spent at least a year working with Kubernetes in one of the three major clouds (Amazon, Google, Microsoft). 
 
👌Help Gitpod improve the developer experience at every company
You want to collaborate with Engineering to debug and fix customer issues wherever they may be. You enjoy working across Customer Success, Sales, and Engineering to help users successfully deploy and employ the product.
 
🤾‍♀️Co-own the product and work self-directed
We work with a very flat hierarchy, organizing our tasks in iterations with the freedom to do the right thing. You consider developing software as part of your job as a plus.
 
👯‍♂️Work with customers, community, and in the open
Our DNA is deeply rooted in open source, and we are building Gitpod in public. This team is fortunate to see firsthand how Gitpod is changing the developer experience for the better within our customers.   
 
📟Be on call
We have an on-call rotation for our support offering that every field engineer is expected to participate in once they're ready. It is important to us that this doesn't put strain on your life outside of work and thus we try our best to contain your on-call hours to your work-hours and provide time compensation for on-call activities outside of work.
<h3>What we need</h3>
🤝You share our values
We are developer-led and aim for a frictionless experience when interacting with our product, company, and brand: no hurdles, no BS, and unnecessary extra steps. We are open-minded, inclusive, transparent, and curious. We always remain students of the game, not masters of the game. We have opinions but are not opinionated. We integrate, don't dictate.
 
🎯You care for our mission
Developers architect our future. Gitpod democratizes software development by making it more accessible to all developers. Ready-to-code, cloud-based development environments streamline how software is written today.
 
🧩You embrace open source
You follow relevant open-source projects, and maybe you contributed; perhaps you know the maintainers. Gitpod itself is open-source and built on open-source projects, such as Kubernetes, Helm, Terraform, Grafana, Prometheus, and many more. Knowledge about such projects will help you work on Gitpod, and learning about Open Source will help you make Gitpod a better Open Source project.
 
🏃‍♀️You are pragmatic
You understand that doing the right thing gives you momentum, while doing something perfectly can cost a lot of time.
 
🤓You are a curious deep diver
You know that humans and documentation often do not have an answer. That is when you dive. You read code, issues, explore metrics, traces, logs, or conduct experiments. When you surface, you know the answer, and the team will love you.
 
🗣You are a good communicator
We work remotely; our users are remote too. You value writing and express yourself concisely. You may hold strong opinions, but you are not ideological. You communicate thoughtfully, always assume others speak in good faith, aim to understand opposing perspectives, and compromise when needed.
<h3>Our Stack</h3>
Gitpod is a distributed application running on Kubernetes
Services are written in Go and TypeScript (Node.JS), while all things frontend are React and TypeScript. We communicate using gRPC, RabbitMQ and JSON-RPC. We develop Gitpod in Gitpod, build using leeway and werft and automatically deploy preview environments for every branch.
 
We run gitpod.io on Google Cloud Platform
There we use GCP, Buckets, BigQuery and more. We may expand to other cloud providers. We make Gitpod self-hosted available through installers for vanilla Kubernetes, GKE, EKS, AKS and K3s.
 
We also build the tools to operate Gitpod wherever the community is
Our installer is written in Go. Cloud images are built with Packer. There are bash scripts and a few lines of yaml. Gitpod self-hosted runs on Kubernetes, GKE, EKS, AKS and K3s.
 
Browser-based productivity tools for the rest
Gitpod for development, GitHub for issue tracking and as git hoster, Slack for comms, Figma for design, Notion as our virtual HQ, Pitch for slides, Loom for screencasts and a few others.
<h3>We care about you</h3>
<ul>
<li>6 weeks paid time off</li>
<li>Fully remote &amp; flexible working hours</li>
<li>Competitive salary &amp; equity package</li>
<li>Regular offsites with the whole company</li>
<li>Mental health stipend</li>
<li>Educational budget</li>
<li>Physical health stipend</li>
<li>Premium work-from-home equipment</li>
</ul>
<h3>The Process</h3>
We are fully remote - so is our hiring process. We value written and async communication, you will get a taste of it during the process.
<ul>
<li>Step 1 - Submit your application by filling out the form on the right side. The more information you give us the better. We will review your submission and may reach out with a quick questionnaire.</li>
<li>Step 2 - Screening questionnaire (async). We prepared a couple of questions that you can either answer in text or by recording a <a href="https://loom.com/" target="_blank">Loom</a> video.</li>
<li>Step 3 - Technical challenge &amp; interview. We are open-source so we are interested in how you would tackle solving some of our real world challenges. We take them directly from our backlog. We are conscious of your time and will, of course, reimburse you for your efforts.</li>
<li>Step 4 - Gitpod Fit. All Gitpodders share a set of values. Get to know our founders and see if there is fit and a common ground for a successful working relationship.</li>
<li>Step 5 - References. Before receiving the offer we would like to better understand how former colleagues have worked together with you.</li>
<li>Step 6 - Join Gitpod and help removing friction from the developer experience 🍾</li>
</ul>

Senior Customer Success Engineer

We are hiring a highly capable Strategic Projects lead with a getting-things-done mentality and experience in fast paced environments to work closely with the founders and our Chief of Staff. You will be our Swiss army knife working on high priority tasks and strategic initiatives to help us build a sustainable &amp; scalable remote company.
 
Our purpose is to remove all friction from the developer experience to be always ready-to-code and make software engineering more collaborative, joyful, and secure.
 
Gitpod enables remote development without friction through automated, cloud-based developer environments that are radically changing the way developers work. Read more about <a href="https://www.notion.so/gitpod/Gitpod-Always-ready-to-code-5310a5f676514fbfa3273dd01691dd96" target="_blank">why that matters</a>.
 
We are a highly-motivated, fully-remote team, organized in a flat hierarchy, and led by technical founders, funded by leading VCs like <a href="https://www.generalcatalyst.com/" target="_blank">General Catalyst.</a>
 
We celebrate diversity and strive for an equal, inclusive, empathetic and welcoming environment. 
 
<h2>As a Strategic Projects Lead you will ...</h2>
 
🌱 Incubate new roles &amp; initiatives
We are growing rapidly with ever changing requirements from customers, employees that affect us internally, too. Anticipate and respond to novel demands by setting up new initiatives, incubating new roles and helping run new teams.
 
🇨🇭Be our swiss army knife
You’ll work on and manage multiple projects and tasks in parallel, often from various areas and help us focus on the most important ones.
 
🤝Be a trusted advisor.
You’re our right-hand and trusted advisor, on both strategic and operational tasks making sure the company vision is aligned with the operational needs
 
⏱Manage the inner focus of Gitpod
Improve processes with a detailed eye and identify operational and structural opportunities for change.
 
To make this more concrete, here are some example responsibilities in a fluid <a href="https://www.notion.so/gitpod/30-60-90-plan-Founder-Associate-2a44c3f62ab3411d944274b86d2755b9" target="_blank">30/60/90 plan</a> which we want you to shape together with us during the interview process.
<h3>This makes you a great fit</h3>
You’re a highly capable generalist. As a jack of all trades, you’re not expected to be an expert, but to embrace the learning opportunities, quickly understand what’s required, apply structure and execute against the goal. 
 
🏃‍♀️Proactive and eager to learn
We do not expect that you have already 'seen it all' but possess a high-level of proactivity and willingness to learn, ownership and a get-stuff-done mentality.
 
👯‍♀️People and processes
You’ve got strong stakeholder management skills, ideally with an executive / founding team and experience in driving organizational change and managing ambiguous projects
 
💡Connect the dots
You’ll gain deep insights into many parts of the company - your ability to see things that others might not enables you to come up with and drive initiatives end to end with little structure or guidance
 
🐍Data driven decision making
You might not be a data scientist but numbers are your friend and a regular in your analytical and problem solving toolkit. You don’t lose yourself in details and know what level of insights is needed in order to drive decisions forward. 
 
🍊Share our values
We aim for a frictionless experience when interacting with our product, our company and our brand: no hurdles, no BS, no unnecessary extra steps. We are open minded, inclusive, transparent and curious. We always remain students, not masters of the game. We have opinions, but are not opinionated. We integrate, don't dictate.
 
If the above sounds like you, please apply! This is a full time position and applicants have worked in a fast paced environment, preferably at a high-growth startup, management consulting or venture capital.
<h3>Our Stack</h3>
Gitpod for development, GitHub for issue tracking and as git hoster, Slack for comms, Figma for design, Notion as our virtual HQ, Pitch for slides, Loom for screencasts, Crew for hiring and a few others.
<h3>We care about you</h3>
<ul>
<li>6 weeks paid time off</li>
<li>Fully remote &amp; flexible working hours</li>
<li>Competitive salary &amp; equity package</li>
<li>Regular offsites with the whole company</li>
<li>Mental health stipend</li>
<li>Educational budget</li>
<li>Physical health stipend</li>
<li>Premium work-from-home equipment</li>
</ul>
<h3>The Process</h3>
We are fully remote - so is our hiring process. We value written and async communication, you will get a taste of it during the process.
<ul>
<li>Step 1 - Submit your application by filling out the form on the right side. The more information you give us the better. We will review your submission and may reach out with a quick questionnaire.</li>
<li>Step 2 - Screening questionnaire (async). We prepared a couple of questions that you can either answer in text or by recording a <a href="https://loom.com/" target="_blank">Loom</a> video.</li>
<li>Step 3 - Challenge &amp; interview. We are building Gitpod in public so we are interested in how you would tackle solving some of our real world challenges. We take them directly from our backlog. We are conscious of your time and will, of course, reimburse you for your efforts.</li>
<li>Step 4 - Gitpod Fit. All Gitpodders share a set of values. Get to know our founders and see if there is fit and a common ground for a successful working relationship.</li>
<li>Step 5 - References. Before receiving the offer we would like to better understand how former colleagues have worked together with you.</li>
<li>Step 6 - Join Gitpod and help removing friction from the developer experience 🍾</li>
</ul>

3 Sales & Business Development Jobs in Kiel, Germany