Product Designer

Product Designer

locationVienna, Austria
remoteFully remote | Partly remote
PublishedPublished: 22.9.2022
Full time
Mid-senior level

TourRadar is a Series D, venture-backed Adventure Booking Platform disrupting a $200 billion industry. Revolutionizing how multi-day adventures are booked, we provide Operators with a platform that helps them manage, market and sell their organised adventures to travellers directly (B2C) or via distribution partners (B2B2C) worldwide. 

Traditionally, booking an organised tour was a tedious and time-consuming process. Where will I stay? What activities will I do? What meals am I going to have? What operator can I trust? TourRadar makes booking multi-day adventures seamless and timely, partnering with 2,500+ operators to offer more than 50,000+ adventures in 160+ countries. Founded in 2010, TourRadar was the first to transition multi-day tours to an online marketplace, making them the leader in the industry. In 2021, TourRadar further revolutionised the industry by introducing the Adventure Booking Platform, connecting travellers, operators, and travel agents to organised adventures through one platform.

With 40+ different nationalities in our team and with offices in Europe, North America and Australia, we work to deliver the best possible booking experience. Launched in 2010, we proudly develop and innovate exceptional talent and we are looking to scale our team.

We are currently looking for a Product Designer (Full-time) to join our team in Vienna or remotely. 


The Opportunity:

The role of our Product Designer is to research, identify, and solve user problems in collaboration with the Product Managers, Engineers and other stakeholders by creating engaging designs. You will be joining the Product team that defines and shapes the direction of our adventure booking platform. You will be one of the three product designers and will work in an Agile environment while supporting multiple cross-functional teams, each focusing on a different part of the product. We offer a hybrid system of working: remotely and from the office. The team culture is one of sharing and uplifting each other where we celebrate wins and learn from each other's mistakes.


Your responsibilities:

  • Participate in user research such as user interviews, surveys, usability testing, competitor analysis and much more
  • Use research insights and your knowledge of best practices to craft a user-centric product experience
  • Create engaging and pixel-perfect designs and prototypes for mobile, tablet and desktop that considers both the business and user’s needs
  • Document your design specifications and decisions during the design/research process
  • Work in a collaborative environment with Product Managers, Engineers and other stakeholders to identify, research, and solve product problems
  • Be able to present your work to stakeholders in a clear and confident way
  • Understand our brand and contribute to the evolution of our design system 
  • Give and receive constructive design feedback to/from your fellow team members in order to keep the design standards to a high quality

Who you are:

  • A UX/UI designer with at least 2 years of experience and qualifications in design
  • You have a strong portfolio showcasing your work and understanding of the e-commerce world
  • You understand user research methods, are confident carrying them out on your own and are keen to learn more about research on the job
  • You have experience/knowledge about design systems and how to contribute to and maintain them
  • An independent worker that takes initiative, prioritises and has the drive to get things done while at the same time being a team player 
  • You are fluent in English, both in written and spoken form

Nice to have:

  • Experience with Figma, Miro, Jira & Confluence or similar tools
  • Understanding of Google Analytics/Looker

What can you expect? 

  • Awesome Office: Located in the heart of Vienna's 1st District, our headquarters and its surroundings are second to none when it comes to atmosphere. Every day we enjoy an open office floor plan, complete with our “barketing department”, foosball games, and deluxe coffee machines that keep us buzzing.
  • Location: Vienna is a thriving startup hub, with ample opportunities to grow your network and enjoy the benefits of a city ranked number one for Quality of Living for ten years running! Affordable for families and young professionals, filled with nature parks, a lively restaurant scene, rolling vineyards, and plenty of art, culture, and events to enjoy on your weekends.
  • Flexibility: Work from home, or our beautiful office and enjoy flexible working hours that allow you to structure your days how you please. 
  • Office Exchange: As we're privileged to have three offices across the globe (Vienna, Toronto, and Brisbane), we encourage everyone to make use of our Office Exchange program. You will have the chance to get to know your colleagues better and become a local in a new city.
  • Diversity: Thrive in an international work environment that has more than 40 different nationalities under one roof. English is our official working language, but keep your ears peeled for a multitude of languages lingering in the hallways!
  • Regular team outings and events: Enjoy virtual or in-person team nights at least once a month with different themes and activities to keep us all connected. Expect spontaneous events and trips together from hiking trips, wine tasting, rock climbing, and more. 
  • Workgroups: Join like-minded team members in voluntary workgroups around topics like wellbeing, sustainability or company culture to actively shape how we work at TourRadar
  • Well-being: Mobile working and disconnected working from managers and team members have unique challenges that are different from working in an office. We are aware that even though we are working hard, it is always important to maintain a healthy work-life balance and manage our mental health. To provide the necessary help you have free and anonymous access to check-ins, therapy & workshops led by an external curated team of professionals. 
  • Training & Development: With annual training and development opportunities in place, we support each other through yearly Development and Reflection Talks (DaRT) to discuss individual development opportunities and future career paths. At our thriving start-up, there are many opportunities to grow and develop your skills through cross-departmental projects in our rapidly growing industry.
  • On top of this, you’ll also enjoy a monthly EUR 25 home office allowance for costs arising from working remotely, quarterly team lunches, employee discounts on all TourRadar adventures, and many more!

Through a flexible startup atmosphere, flat hierarchies, and transparent lines of communication we welcome new ideas from fresh minds, so apply now and seize the chance of being part of a highly flexible and motivated team revolutionizing how multi-day adventures are booked all around the world!

Diverse Perspectives:

We know that innovation thrives on product teams where diverse points of view come together to solve hard problems in ways that are just now possible.  As such, we explicitly seek people that bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experiences.  Please be prepared to share with us how your perspective will bring something unique and valuable to our product teams.

Fields of study

  • Visual arts / Design

Required degree level

  • Bachelor

Years of experience

  • Mid-senior level

Required languages

  • English

Required skills

  • Indesign

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