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Mortgage Adviser (f/m/d)

Mortgage Adviser (f/m/d)

companyTrussle
locationLondon, UK
PublishedPublished: 28.9.2022
Full time
Junior

We are looking to grow our team of Mortgage Advisers to build on our rapid growth and help us redefine the future of the mortgage industry.

Unlike conventional brokers, we don’t settle for the status quo. You'll be working alongside a team of engineers, designers and entrepreneurs with a shared vision of making the mortgage process as hassle-free as possible. You’ll be encouraged to influence the customer experience with any ideas you may have and as a tech company will have all the tools to do your job as efficiently as possible - allowing you to focus on the customer.

No more paperwork, lengthy meetings or filing cabinets in sight! You will be the face of our business, advising our clients and helping them navigate through one of the biggest financial and emotional decisions of their lives.

Responsibilities:

  • Providing exceptional advice to all customers from initial enquiry to completion
  • Delighting our customers throughout the process to ensure they come back for a remortgage and recommend to all their family and friends
  • Constantly looking to improve our in-house software by providing input to our product team and testing solutions
  • Influence the customer experience with any ideas you may have

Who are we looking for?

  • You’ll be fully CeMAP qualified and have all-of-market experience
  • You’ll have been a mortgage broker for a minimum of 12 months
  • You’ll be a team player, happy to cover for colleagues and working with our case managers across the whole customer journey
  • You’ll be frustrated with the current mortgage industry and would be keen to disrupt it
  • You’ll be flexible and happy to work shifts to maintain an excellent customer service involving evening and weekend shifts

You will be equipped to have all the tools to do your job as efficiently as possible - allowing you to focus on the tasks that matter.

You feel comfortable that our values - being brave, investing in each other, making it simple, and owning it - reflect aspects of your personality and approach to work.

This is a great opportunity to be part of a ground-breaking fin-tech start-up and be a part of its success.

Working at Trussle:

Trussle aspires to make homeownership more affordable and accessible to everyone. Owning a home should mean stability and freedom. Our technology platform and expertise enables better mortgage decisions in minutes, with no extra fees and with a trusted partner to support them through the journey. Our business is growing year on year and our plan is to continue this triple digit growth for the years to come.

For most Trusslers, the best thing about working here is our people. Strong relationships are crucial to our success and to offering customers the best service possible. We have grown rapidly from humble beginnings in 2015 to a team now almost reaching 200.

We have ambitious targets and a high-performance culture that continues to look for improvement.  Expect to be challenged, offered responsibility, opportunities to grow and develop new skills.

Rewards Package and Remuneration

The total rewards package and remuneration is a mixture of salary, benefits & bonus and will be based on experience and potential.

Equal Opportunity

A diversity of perspective is essential for innovation and for the avoidance of groupthink. Trussle is proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. Trussle’s customers come from all walks of life and so do we. We hire a wide range of fantastic people, not just because it’s the right thing to do, but because we really value diversity of thinking and want to make Trussle an even more innovative and exciting place to work! 

Trussle’s customers come from all walks of life and so do we. We hire a wide range of fantastic people, not just because it’s the right thing to do, but because we really value diversity of thinking and want to make Trussle an even more innovative and exciting place to work! 

Years of experience

  • Junior