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Customer Success Engineer (m/f/d)

Customer Success Engineer (m/f/d)

companyPrewave
locationVienna, Austria
location Customer service | Software Development

Customer Success Engineer

About the job

At Prewave we take a holistic approach to supply chain management. Using our unique AI technology we provide a global supply chain intelligence platform. Our goal is to make local risks visible globally in order to make tomorrow’s supply chains more transparent, resilient and sustainable.
As our customer base is rapidly growing, we are now looking for a technical Customer Success Engineer to improve and streamline the journey of our customers like Audi, Porsche, Volkswagen, KTM, Kärcher and many others.

Key facts
  • Employment type: full time
  • Start: as soon as possible
  • Employment location: remote or in Vienna, Austria
Your Mission

​As part of our customer success team, you will work closely with our customers to identify areas of improvement and automation along their journey from onboarding to ongoing usage. Based on those insights you will implement tools, analytics and features that continuously improve their experience and satisfaction.

Your Profile

Ideally you…

  • have completed a higher education (Bachelor’s Degree or equivalent) in Computer Science, Informatics or Business Informatics
  • have experience coding with languages like Java, JS or Python
  • are great at juggling data in relational databases (SQL), Excel and CSV
  • speak either English or German
  • a valid work permit for Austria
We offer you
  • Opportunity to work in an innovative Austrian tech startup
  • A friendly, open and inclusive work atmosphere
  • Flexible working hours
  • Possibility to work remotely
  • Career development opportunity
  • A starting salary of at least EUR 2.556,- (38.5h/week), but likely higher depending on your qualifications

We look forward to hearing from you!

Cheers,

The Prewave Team

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